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Terms and Conditions
Below are the Terms and Conditions of Inverness Model Shop.
Online Store
Photographs displayed on our site and within our store are for illustrative purposes only and may vary slightly. Please read all product descriptions carefully.
All products featured on the Inverness Model Shop website are subject to availability. If any products you have ordered are out of stock you will be notified and offered to accept alternative products or to cancel your order. Any payment that you have made to us will be fully refunded.
Pricing & Ordering Information
Prices displayed on our site are in £ sterling including VAT at the current rate and exclusive of delivery charge. We reserve the right at any time, to modify, alter or update store item information and prices. We accept the following credit / debit cards and payment methods:
- Switch
- MasterCard
- Visa
- American Express
- Maestro
- Solo
- Cheque
Payment will be debited to your account before your order is dispatched.
By placing any order with us you have agreed to our Terms and Conditions. However, you will only have entered a binding contract once we have sent confirmation of receipt of your order either by email or in writing and providing that the conditions of any relevant promotional offers have been complied with. Inverness Model Shop reserve the right to cancel any orders that do not comply with the conditions of promotions and offers. If such a situation arises you will be fully refunded.
You will receive confirmation of your order either by way of a reference number if booking by telephone or in writing if ordering online or by post. We reserve the right to refuse any order.
The website will be updated from time to time and therefore may have changed when you come to place an order. Whilst every effort is made to ensure the accuracy of information about each of our items on our online store please be aware that errors can occur. You are advised to check all details carefully before submitting your order to us.
In order to cancel an order before we have dispatched it, please call us immediately and confirm in writing by sending an email or fax. Any payments made will be refunded to you into the account originally charged.
Our Returns Policy
You are entitled to return ordered goods within 7 days of receipt. The returned goods must be unopened, unused and in the same condition as they were when dispatched by Inverness Model Shop. If you wish to return goods please telephone us to say which items you wish to return. When returning goods we recommend that you post them using recorded delivery and we will then refund the cost of the goods, excluding the postage charge, within 14 days to the account originally charged provided the goods have been received in satisfactory condition. You are liable for the costs involved in returning unwanted goods to us.
If you receive any damaged goods please contact us immediately. You will be offered a replacement or a full refund.
Delivery
We deliver Worldwide and dispatch orders within 48 hours of receipt once payment has been received. If you have not received you order within 5 days of receiving confirmation of dispatch please contact us by telephone or email. We will trace your order and try to ensure that you receive it as soon as possible. We are not liable for any loss incurred by late delivery.
Data Protection
Inverness Model Shop does not share personal data with anyone except where necessary during the processing of your order or if we are required to do so by law. We may send you email notifications of Special Offers however you will always have the opportunity to request to be removed from our mailing list.
Website Technical Information
Please note that cookies and javascript are required to use our shopping cart facility. Please be sure that both are enabled within your browser.
Our Terms & Conditions
Access and use, by you, of our site and online store constitutes your acceptance of our
terms and conditions.
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